From PHPBB用户手册

phpBB开发小组 为用户提供多种渠道以获得phpBB安装的技术支持. 除了这个文档, 技术支持论坛www.phpbb.com 上有众多的用户一起交流问题和寻找您关系的答案. 因此我们强烈建议您在提问前使用搜索功能. 如果您不能找到答案, 你可以发表一个话题寻求帮助. Be sure to be descriptive when explaining your problem! The more we know about what is happening, the faster we can provide you with the answer you are looking for. Be sure to fill out the 技术支持询问模板 with the information it asks for.

In addition to the support forum on www.phpbb.com, we provide a 知识库 for users to read and submit articles on common answers to questions. Our community has taken a lot of time in writing these articles, so be sure to check them out.

We provide realtime support in #phpBB on the popular Open Source IRC network, Freenode. You can typically find someone from each of the teams in here, as well as fellow users who are more than happy to help you out. Be sure to read the IRC规则 before joining the channel, as we have a few basic netiquette rules that we ask users to follow. At any given time, there can be as many as 60 users, if not more in the channel, so you are almost certain to find someone there to help you. However, it is important that you read and follow the IRC rules as people may not answer you. An example of this is that oftentimes users come in to the channel and ask if anybody is around and then end up leaving 30 seconds later before someone has the chance to answer. Instead, be sure to ask your question and wait. As the saying goes, "don't ask to ask, just ask!"

English is not your native language? Not a problem! We also provide an 国际支持列表 with links to various websites that provide support in Espanol, Deutsch, Francais, and more.